DonsöData develops customized IT solutions between ship and shore. Our broad network enables us to offer everything from hosting and maintenance on existing systems to delivering total solution packages customized for the shipboard IT environment.
Our customers can easily reach our professional staff by email, phone or our ticket/case management system. We always aim to resolve cases as easily and cost-effectively as possible. For us the focus is always the customer.
We would be happy to discuss our extensive skills and network with you. These two elements form the solid foundation on which our company is based. What sets us apart, however, is our goal: put the customer first. We see the customer. That’s why we talk about customized solutions and the right solutions for the right customer. Communication is important to us and instead of serving the same product to everyone, we always find out exactly what you need and what you want. Quite simply, different companies need different solutions. And we also have the expertise and the network to be able to manage this knowledge.
Our maintenance agreement allows us to take care of systems for our customers. We ensure that daily operations run smoothly and that your systems are always updated. Below is a selection of the systems we work with daily. If you don’t see your system on the list, don’t worry; most likely, we can handle it too.
If you can connect with it, we can probably handle it – mainly through our own experts, but also with the help of our talented partners in communication and infrastructure. We work with both IP- based and analog communication systems.
IT support and Service
Our service agreement provides customers with access to our world-class IT support during regular working hours. If that isn’t enough, we also offer 24/7 emergency service
We take care of planning, needs analysis, new installation, upgrades and decommissioning of IT systems. We also help with license management and documentation.
Reliability and monitoring
Reliability is important. We believe that you think so, too. That’s why we focus on reliable products that both improve and protect. With our backup system it is always possible to restore your IT environment. Even with unforeseen events, our customers are in good hands. We can also offer affordable monitoring where we take the pulse of your system round the clock.
The island is also known for its shipping industry. From our office in Fiskebäck we create the link between land and sea, the purpose of our business, is a natural fit. Good communication modalities are as important for us as for our customers, enabling us to work with international customers all over the world. We can create broad networks that provide cutting- edge expertise in many fields.
DonsöData has a broad network that enables us to deliver total solutions for IT services and communication.
We are proud of our many well-known partners, several of which are leaders in their field. Our collective experience becomes a major asset for our customers.
With the help of our partners, we deliver complete solutions in which each part is performed by experts.
Get in touch
Fiskebäcks Hamn 16 426 58 Västra Frölunda SWEDEN
Tel: +46 31 35 44 112